Warranty

In addition to Whispbar’s worldwide recognition for premium aesthetics and aerodynamic design, an integral part of Whispbar’s success is unparalleled attention to safety and quality.

We select the highest industry safety requirements and, in many cases, exceed these with our own rigorous safety and performance standards. We use state of the art testing facilities to test and validate our products. This commitment to safety ensures the highest level of performance for Whispbar products.

At our factories, we continuously conduct quality testing with our TQM (Total Quality Management) system throughout the life cycle of our products.

Whispbar racks and accessories are the world’s most premium luxury rack system engineered with the highest level of quality and safety.


Limited Lifetime Warranty

Technical Assistance or Replacement Parts:
Contact your dealer or call (888) 925-4621 Monday through Friday, 7:00am to 5:00pm, PST

This limited lifetime warranty covers all Whispbar-brand products* and rack components manufactured by Yakima Products, Inc. (Yakima), and is effective for as long as the original retail purchaser owns the product. This warranty terminates when the original retail purchaser sells or otherwise transfers the product to any other person.

Subject to Yakima’s inspection of the product, Yakima will remedy defects in materials and/or workmanship by repairing or replacing, at Yakima’s option, the defective product without charge for parts or labor, subject to the limitations and exclusions described in this warranty. Yakima may elect, at its option, not to repair or replace a defective product, in which case Yakima will issue to the original retail purchaser, at Yakima’s option, either a refund equal to the purchase price paid for the product, or a credit to be used toward the purchase of new Whispbar products or rack components.

This warranty does not cover problems caused by normal wear and tear (including, but not limited to, scratches, dents, tears, or aesthetic oxidation of surfaces, or natural breakdown of colors and materials over extended time and use), commercial use, accidents, unlawful vehicle operation, or modifications or repairs not performed or authorized by Yakima.

In addition, this warranty does not cover problems resulting from conditions beyond Yakima’s control including, but not limited to, theft, misuse, overloading, or failure to assemble, mount or use the product in accordance with Yakima’s written instructions or guidelines included with the product or made available to the original retail purchaser.

If a product is believed to be defective, the original retail purchaser should contact the Whispbar dealer from whom it purchased the product, who will give the original retail purchaser instructions on how to proceed. If the original retail purchaser is unable to contact the Whispbar dealer, or the dealer is not able to remedy the defect, the original retail purchaser should contact Yakima by e-mail at: [email protected], or phone 888.925.4621 for shipping instructions.

Upon contacting Yakima directly, a Yakima technician will provide the original retail purchaser with appropriate instructions for returning the product to Yakima. The original retail purchaser will be responsible for the cost of mailing the product to Yakima. In order to receive any remedy under this warranty (either from a Whispbar dealer, or from Yakima directly), proof of purchase in the form of an original purchase invoice or receipt is strictly required.

LIMITATION OF LIABILITY

REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT, OR THE ISSUANCE OF A REFUND OR CREDIT (AS DETERMINED BY YAKIMA), IS THE ORIGINAL RETAIL PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY. DAMAGE OR INJURY TO THE ORIGINAL RETAIL PURCHASER, TO HIS OR HER VEHICLE, CARGO, OR PROPERTY, AND/OR TO ANY OTHER PERSON OR PROPERTY IS NOT COVERED BY THIS WARRANTY. THIS WARRANTY IS EXPRESSLY MADE IN LIEU OF ANY AND ALL OTHER EXPRESS WARRANTIES, WHETHER ORAL OR WRITTEN.

YAKIMA’S SOLE LIABILITY IS LIMITED TO THE REMEDY SET FORTH ABOVE. IN NO EVENT WILL YAKIMA BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR FOR ANY OTHER DAMAGES OF ANY KIND OR NATURE (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS OR LOST SALES). SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

WARRANTY REGISTRATION

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